Privacy and cookies policy
Who will use your Personal Information
If you are visiting www.silvermajestic.com (henceforth “this website” or “our website”) , or are in any way requesting or making use of our services this policy applies to you.
The website www.silvermajestic.com will use your personal data in its capacity as Data Controller You can contact us electronically at email@example.com.
If you have any questions regarding the processing of your Personal Data, or if you wish to exercise any right or even complain about your Personal Data, you may contact our Data Protection Officer either by telephone or by sending a letter to the address of the company with the indication of a Data Protection Officer or electronically at firstname.lastname@example.org
What we use your data for
The “Company” collects and maintains solely the personal data that you have communicated either by entering the requested personal information in your respective fields and / or replied as part of certain actions it conducts and voluntarily you can participate in. Those personal data are the minimum necessary information needed for the site to be able to operate and to offer the services it provides. The information collected will be used in order to satisfy your requests, to be able to inform to you about our new products and services by sending informational letters, newsletters etc and to serve you in the best way. Where additional, optional information is needed, you will be notified at the time of collection.
As part of the obligation to preserve and protect the information of customers and associates, the company is committed to protect and use the personal data collected either online from this site or through communication / collaboration with any other third parties.
The necessary personal data fall into the following categories:
a) ID information: includes name, surname, title, etc. If you communicate with us through social networking, the username of the social media may also be included.
b) Contact data: includes shipping address, delivery address, e-mail address and telephone numbers.
c) Technical data: Includes your IP adress, your browser, your location, your operating system, and other information about the device you use to visit the website.
d) Monitoring data: includes data that we or others collect through cookies and similar tracking technologies such as web beacons, pixels, and mobile identifiers.
WHAT IS A COOKIE?
A Cookie is a small text file that a website stores on your PC, telephone or any other device, with information about your navigation on that website. Cookies are necessary to facilitate browsing and to make it more user-friendly, and they do not damage your computer or your files. Cookies are an essential part of how our website works. The main purpose of our Cookies is to improve your browsing experience
1) Necessary Cookies
They allow you to perform basic site features such as adding products to your cart electronic payment and storing products in the wish list. Without these absolutely necessary Cookies, the smooth operation of the e-shop is directly affected, but your personal navigation experience is downgraded as basic e-commerce functions are down.
2) Performance cookies
Performance cookies collect information on visitors use the website. They allow us to see which pages visit more often or show us if they encounter a problem while navigating. These cookies do not collect information that identifies the visitor. All information collected by these cookies is aggregated and is used only to improve the way www.silvermajestic.com works.
3) Personalization Cookies
These cookies “memorize” your preferences while browsing our site so that we can offer you the right products according to your needs. With these cookies, you enjoy a personalized version of www.silvermajestic.com, making it easier to find what you are looking for.
4) Ad Cookies
These cookies are used to provide ads more relevant to you and your interests. They are also used to send targeted advertising or offers to limit mass, unwanted and void advertising messages. At the same time, they help us measure the effectiveness of advertising campaigns.
5) Cookies Analytics
It is a subset of the Functionality Cookies and allow us to evaluate the effectiveness of the various features of our site so that we can continually improve the experience we offer.
You can set up your Browser, to alert you before a cookie is taken and you can decide then to download it or discard it. In this case, keep in mind that you may not be able to take full advantage of it.
Www.silvermajestic.com can use Google Analytics features for display ads (e.g., remarketing, Google Display Network display reports, Doubleclick Campaign Manager integration, and demographic and interest reports).
Using Ad Settings, visitors can opt out of Google Analytics for display ads and customize Google Display Network ads.
Here are the available Google Analytics opt-out options for the web.
Www.silvermajestic.com complies with the Google Ad Words Interest-Based Advertising Policy and restrictions on sensitive categories and:
It uses remarketing with Google Analytics for online advertising.
The site www.silvermajestic.com and third-party vendors, including Google, use together an original manufacturer cookie (such as the Google Analytics cookie) and third-party cookie (such as the DoubleClick cookie) to update, optimize, and serve ads according to previous user visits to the site.
The site www.silvermajestic.com and third-party vendors, including Google, use together an original manufacturer cookie (such as the Google Analytics cookie) and a third-party cookie (such as the DoubleClick cookie) to run reports on the appearance of www.silvermajestic.com ads, other uses of advertising services, and interactions with these ad impressions and advertising services are related to visits to the www.silvermajestic.com website.
The site www.silvermajestic.com may use the data from Google’s interest-based advertising or third-party audience data (such as age, gender, and interests) with Google Analytics.
We do not collect special categories of your personal data (this includes your nationality, your religion or beliefs, your sexual life, your sexual preferences, your political views, your involvement in trade unions, information about your health, and your biometric data, as well as your criminal records)
Collection and purpose of processing personal data.
Personal data can only be obtained if you voluntarily choose to provide them, for example, in person, or by email or by subscribing to the company’s products and services, or by participating in various actions / competitions in the social media and / or as users of www. silvermajestic.com.
The use of the products and services provided by www.silvermajestic.com, including the online ordering of our products and services, presupposes the ability to communicate with you. Therefore, it is necessary to register at www. Silvermajestic.com to declare the true personal information you are requested to do.
By registering to the services provided by www. silvermajestic.com you also consent to the storage and use of your personal information in accordance with this Statement.
The purpose of collecting, using and processing your personal information is for:
(a) the supply of services and products you request through the website for the receipt of which are required to use and / or process them, e.g. Online orders, and the consequent implementation of contractual obligations, in the execution, delivery and pricing of orders under the best conditions and in the most effective way,
(b) providing you with personalized services and facilitating the order process for the convenience of the user and / or ensuring that the content of the site is presented in the most efficient way for you and your computer. The legal basis for processing personal data for this purpose is your consent (Article 6 (1) (a) and Article 9 (2) (a) of the GDPR Regulation)
(c) in addition, but only with your optional consent, which is the legal basis for processing under Article 6 (1) (a) of the GDPR Regulation: promotion of the products and services provided by the company, of www.silvermajestic.com, and the receipt of advertising material (direct marketing) from the “Company”.
Your data may in any case be processed, even without your consent, in order to comply with the laws, regulations, EU law (Article 6 (1) (c) of the GDPR Regulation, for obtaining statistical data (Article 6 (1) (f) of the Rules of Procedure) and safeguarding or defending legitimate claims in the Company’s interest.
Personal data is imported into the Company’s IT system in full compliance with data protection laws, including security and confidentiality profiles, and are based on principles of good practice, legality and transparency in terms of processing.
Data shall be stored for as long as it is strictly necessary to achieve the purposes for which it was collected. In any case, the criterion used for determining this period is based on compliance with the deadlines set by the law and the principles of data minimization, storage constraints and rational file management.
All your data will be processed in paper or electronically, ensuring in all cases the appropriate level of security and confidentiality.
Your personal data is not used for purposes other than those described in the Declaration unless we obtain your prior permission or unless this is required or permitted by law.
The “Company” collects “sensitive” personal data only when you voluntarily disclose this data or when such data is required or their disclosure is allowed by law.
We advise you not to provide sensitive data unless this is required for the purpose of providing personal data, or if you consent to the use of this data.
The “Company” may ask you to provide certain personal data to send you information for the products and services provided and / or relevant offers and announcements. It may also ask for your permission for certain uses of your personal data, and you may either consent or deny these uses. If you want specific services or communications, such as an electronic newsletter, you will be able to unsubscribe from the relevant mailing list at any time by following the instructions contained in each communication. If you decide to unsubscribe from a service or communication, we will try to delete your data as soon as possible, although we may need some time and / or information to process your reques
How has access on your Personal Data and Transmission of Personal Data
Data are processed electronically and manually in accordance with procedures and practices related to the above-mentioned purposes and are accessible by the Personnel of the Processor who is authorized to process the Personal Data and the supervisors, in particular the employees of the following categories: technical staff, IT staff and administrative staff, product managers as well as other staff members who need to process the personal information to carry out their duties.
The company does not communicate personal data to third parties.
In some cases, the “Company” may share your personal data with various companies or service providers who cooperate with the company in order to respond to your requests or to entities entrusted with the processing, provided that we will notify you in advance and we will obtain your prior consent. People who have access to the data are required to keep the data confidential.
Data may also be disclosed to third countries outside the European Union to: (a) institutions, authorities, public bodies for institutional purposes, (b) professional, independent consultants – whether they work individually or collectively – third parties and providers providing the Data Provider with the commercial, professional or technical services required for the operation of the Website (eg providing IT services and Cloud Computing) for the purposes mentioned above and for the Subsystem support of the Company to provide the services requested and c) to third parties in case of mergers, acquisitions, business transfers or their branches, checks or other extraordinary transactions.
The specified recipients only receive the necessary data for their respective functions and corresponded process for the purposes stated above and in accordance with the data protection laws. Data may also be disclosed to other legitimate recipients identified from time to time by applicable laws. Except as stated above, Data will not be disclosed to third parties, natural or legal persons, who do not perform commercial, professional or technical duties for the Controller and will not be disseminated. The individuals who receive the data will process them, as appropriate, as data controllers, processors or persons authorized to process personal data for the purposes mentioned above and in accordance with applicable data protection laws.
Regarding the transfer of data outside the EU, even in countries whose laws do not guarantee the same level of protection of personal data privacy as that provided by EU law, the Controller notifies that the transfer will in any case be made with the methods allowed by GDPR, for example based on user consent, or on the basis of the standard contractual clauses approved by the European Commission, by selecting parties participating in an international program for the free movement of such data or implemented in countries that are considered safe by the European Commission.
If you wish, you may request at any time any information regarding your personal data held by the company, its recipients, the purpose of its maintenance and processing, as well as its modification, correction or deletion by sending an electronic message at email@example.com from the email address you have declared. You also have the right to review your personal data and generally exercise any right under the data protection law.
The personal data you disclose to us through www.silvermajestic.com, either during your registration or at a later stage, is collected, used and processed in accordance with the applicable personal data protection requirements, according to the Law statement 2472/1997 and 3471/2006, as well as of the new European General Data Protection Regulation (EU) 2016/679 as well as Directive 95/46 / EC protection of personal data.
You preserve, at your request, in accordance with the provisions of articles 15-22 of the GDPR:
- The right to know about the personal information we hold for you.
- The right to correct your personal data.
- The right to complete your personal data, provided that such data is necessary for the purposes of processing your data.
- The right to delete your personal data. Some data will only be deleted after a specified hold period, for example because in some cases we are legally required to retain the data, or because the data is required to fulfill our contractual obligations vis-à-vis you.
- The right to bind your personal data: In some cases, provided by law, we will block your data if you request it. Further processing of captured data occurs only to a very limited extent.
- The right to withdraw your consent, which can be done at any time.
- The right to oppose the processing of your data.
You may at any time object to the process of your personal data in the future if we process your data in any of the ways stated on the legal justifications provided in Article 6 §§ 1e) and 1f) of Regulation (EU) 2016/679. If you submit an objection, we will stop processing your data, provided that there are no legitimate reasons for further processing. Processing your data for advertising purposes is not a legitimate reason.
Personal data security measures
The Company applies specific technical and organizational security procedures to protect personal data and information from loss, misuse, alteration or destruction. Our partners who support us in the operation of the website and digital infrastructure also comply with these arrangements. The company has ensured the compliance of the cooperating companies with the GDPR policy and bears no responsibility for any unfair action on the personal data.
Links to third party websites
How we are legally permitted to process your data and how long will we keep your data.
According to the Article 5 paragraph (1) element (c) of the GDPR Regulation, the computers and programs used by the Company are formed in such a way that the use of the personal and identification data is minimized. Such data are processed only to the necessary extent to achieve the purposes stated in this Policy and will be stored for as long as is strictly necessary to achieve the specific purposes pursued. In any case, the criterion used to determine the storage period is based on compliance with the deadlines allowed by law and the principles of minimizing data, limiting the storage or rational management of our records.
Resolving complaints or claims
Under the General Personal Data Regulation, the “Company” is committed to resolving complaints or claims about the collection or use of personal data.
If you believe that your privacy is affected in any way, you have the right to file a claim to the Personal Data Protection Authority, 1-3 Kifissias, Greece. 115 23, Athens www.dpa.gr
The “Company” may modify or update periodically this Policy in its sole discretion.